WHSmith books more time with to process WHSmith’s online payments for next three years

London, 15th March 2011: today announces that WHSmith, one of the UK’s leading retailers, has extended its contract to provide online payment services to the retailer’s online store, The three-year renewal will see continuing to process all online transactions handles for its customers every year. was first appointed to process its payments shortly before Christmas 2007 when re-launched.’s secure payment solution is specifically tailored to meet WHSmith’s business requirements and seamlessly integrates with its in-house systems. As a result WHSmith can incorporate’s real-time reporting and reconciliation functionality into its existing technology, making its systems easier to manage while giving WHSmith a detailed view of its business performance.

WHSmith has been impressed with the reliability and robustness of its payment platform.’s highly scalable infrastructure, high processing capacity, full disaster recovery solution and 24/7/365 system monitoring has helped support high volumes of traffic and sales for more than three years.

Mark Stephenson, Operations Manager WHSmith comments: “Brand reputation is a key factor for WHSmith, which is why we needed a reliable payment solution to help us expand our offering from an established high street business to a fully functioning ecommerce store. Not only has’s payment platform delivered on its promise, we’ve been highly impressed with their dedicated support and ongoing consultation. It was an easy decision to extend our contract.”

Michael Norton, managing director of comments: “We’re delighted to continue supporting established high street brands like WHSmith offering a reliable and easy-to-use online service. We’ve worked closely with WHSmith to understand their business needs and provide a bespoke solution capable of adapting to industry developments and changing regulations. We look forward to building on our partnership over the next three years.”

About WHSmith

WHSmith currently operates over 1000 stores, primarily in the UK, comprising over 570 high street stores and over 500 retail units in airports, railway stations, hospitals, workplaces and motorway service areas. WHSmith sells a wide range of newspapers, magazines, stationery, books and confectionery products, with WHSmith Travel tailoring its offer to meet the needs of people on the move. offers over 3 million products, including Books, eBooks, Magazines, Stationery and Gifts and is the new home of, with free delivery to any WHSmith high street store.

About is an internet payment service provider that helps businesses take advantage of the opportunities, and manage the risks, of trading online. Drawing on its 12-year heritage in online payments, it provides a highly secure payment platform and FraudGuard, one of the most advanced online fraud management systems on the market.

Its customers span high-profile retail brands such as Urban Industry, UNIQLO and, small business and start-ups, for which it can arrange all the facilities needed to trade online in just 24 hours. is certified to the highest level of the Payment Card Industry Data Security Standard (PCI DSS), offering all its customers compliance by default. Additionally, it has links with all multiple acquiring banks, accepts all major payment cards and online payment schemes, and can process payments made online in cash, at more than 22,000 local shops equipped with PayPoint terminals throughout the UK. is part of the PayPoint group.


Karla Winch / Katie Buckett Brands2Life 020 7592 1200

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