Bancontact/Mister Cash: Co-creation initiative to drive mobile payments

BRUSSELS | In February 2013, Bancontact/Mister Cash launched its mobile app that allows customers to make payments using their smartphones or tablets. This takes the convenience of mobile payments to a whole new level, making it as easy as taking a picture.


Bancontact/Mister Cash, the dominant Belgian payment method, wants to offer an easy and safe solution for handling small daily payments. The app enables customers to make payments for up to 125 euros. As soon as users activate the application on their device and have Internet connection, they can start making payments. With the launch of a ‘co-creation’ initiative, the Bancontact/Mister Cash mobile app is entering its final stage of product development. The more co-creation, the more ideas, the stronger the app will be when it is launched to the general public at the start of 2014.


Bancontact/Mister Cash is excited to make the first version of the app available to customers for evaluation purposes and is looking forward to collaborate with them to further optimise the app and to discover its most promising use cases. The interactive process of testing, examining, adjusting and refining started this week.


Who can co-create and how?

Everyone who is registered on the following website can participate and submit feedback: Requesting an activation code to start using the app and participating in the co-creation initiative is simple. Thousands of people have already joined.


To participate, you have to meet two conditions:

- You must be a customer of one of the nine banks that have partnered with Bancontact/Mister Cash to offer the app (Argenta, Belfius, BNP Paribas Fortis, CBC Banque, Crelan, ING, KBC Bank, Record Bank and VDK Spaarbank).

- You must have a smartphone or tablet at your disposal


About Bancontact/Mister Cash

Today, there are more Bancontact/Mister Cash cards in circulation (15 million) than there are Belgian citizens. No less than 99% of all consumers know Bancontact/Mister Cash and 86% of all payments by electronic card are Bancontact/Mister Cash payments. Bancontact/Mister Cash is the offline and online payment method in Belgium.


A few facts concerning 2012:

- A record year for Bancontact/Mister Cash with a total of 1,136,435,245 transactions.

- 154,253 contact points (POS, ATM) available for Bancontact/Mister Cash.

- No technical fraud detected in 2012 and the system was operational 99.99% of the time.


Early 2012, Bancontact/Mister Cash lowered the rates for electronic card payments below 10 Euros. Plans are being put into action to provide an answer to the ever-increasing demand for mobile payments in today’s society.


For consumers: the mobile application for payments from smartphone to smartphone or tablet. For merchants: the evolution of payments on the internet (e-commerce), small payments without PIN (on devices without keypad—like vending machines), and others.


These striking figures and facts clearly demonstrate what Bancontact/Mister Cash stands for: an exceptionally handy and safe payment method, and the most effective solution to pay for anything, anywhere and at any moment.


Click here to read the original press release.


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