Utilita Implements Paypoint's Multi-Channel Smart Meter Payment Solution

UK | PayPoint and independent energy supplier Utilita have launched PayPoint’s new integrated, multi-channel payment solution for their smart meter customers.

Improved Paying Experience for Energy

The new solution gives Utilita customers an improved customer experience when paying for their energy. Utilita’s online payment page is responsive across multiple devices and a mobile app will be launched later in the year to further enhance payment choice and convenience. Utilita customers have been able to pay in PayPoint shops for many years already.

Multiple Payment Channels

As an international leader in payment technologies PayPoint is able to provide a single, integrated solution across multiple payment channels. This gives customers complete flexibility to choose to pay using whichever method is most convenient for them at the time – in cash at any of the 28,000 convenience stores in PayPoint’s retail network or by credit and debit card using their mobile phone, tablet or PC.

"The best possible payment experience"

Bill Bullen, founder and Managing Director of Utilita Energy, said: “Utilita’s customer base is growing rapidly and our aim is to offer our customers the best possible payment experience, using whatever method is the most convenient for them at any time and place they want to pay. PayPoint’s unique multi-channel solution is integral to meeting that challenge and will help us to achieve our ambitious growth targets.”

First energy partner on PayPoint's new platform

Lewis Alcraft, Client Director at PayPoint, added: “Consumers no longer want to be restricted to a single payment channel, which is why PayPoint is developing innovative solutions for energy suppliers and other consumer service organisations to manage their relationships with their customers. The payments landscape is evolving rapidly and PayPoint is uniquely placed to provide multi-channel payments as consumers demand more choice and convenience.

PayPoint is delighted that Utilita is the first energy partner for our new platform and we look forward to working with Utilita and other energy companies as we introduce a full range of new services for smart metering during 2015.”


About PayPoint

PayPoint is an international leader in payment technologies, its solutions transforming payments for everyone from consumer and financial services companies to retailers, utilities, media, e-commerce, gaming and government clients.

PayPoint delivers payments and services by taking the complexity of multi-channel payments and translating it into convenient, simple, value-added solutions. It handles almost £15 billion from 800 million transactions annually for more than 6,000 clients and merchants.

With the backing of 24/7 operations centres with dual site processing, PayPoint is widely recognised for its leadership in payment systems, smart technology and service.

Payment Service Provider Profile

Article sourced from Press Release by Paypoint, May 2015
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