Flight Centre Enlists CyberSource's Payment Processing and Fraud Management Services to Further Enhance Customer Convenience

SYDNEY — CyberSource, a Visa company (NYSE: V), today announced that Brisbane-based travel agency group Flight Centre Limited, recently named Asia's leading travel management company, will use CyberSource's global payment and fraud management services to enhance customer convenience.

CyberSource's online payment management solution will allow Flight Centre's customers to finalise payments online, safely and securely, after booking their travel arrangements through the company's shop network. Through CyberSource, Flight Centre will also access Verified by Visa, a complementary online authentication service, to provide additional validation and cardholder protection.

Flight Centre Australia executive general manager Rachel Miller said the company's priorities were to deliver customers more convenient payment options, while managing risks associated with online fraud.

"We chose CyberSource because of its work with some of the world's largest online companies and because of its wealth of travel and airline experience," Ms Miller said. "We believe that with CyberSource, we will offer our customers a safe online payment system and additional convenience as they will now be able to pay outside opening hours and without having to return to the shop to finalise their booking."

Mike Bradley, CyberSource Managing Director, Asia Pacific, said, "While airlines are gaining in their war against fraud, much work remains to be done. Our 2011 Airline Online Fraud Report has shown that airlines lost $1.4 billion to online fraud in 2010. By working with CyberSource, Flight Centre is able to provide a safe, convenient, and secure experience for their customers, and their business. CyberSource has a strong reputation in the global travel market and we are pleased to be partnering with this internationally renowned travel agency."

About Flight Centre

Flight Centre Limited is Australasia's best known travel agency group and now boasts more than 2300 shops and businesses in 11 countries. The company, through its retail and corporate brands, provides a complete travel service for leisure and business travellers in Australia, New Zealand, the United States, Canada, the United Kingdom, South Africa, Hong Kong, India, China, Singapore and Dubai. In addition, the company's corporate travel management network, FCm Travel Solutions, extends to more than 70 other countries through strategic licensing agreements with independent local operators.

About CyberSource

CyberSource Corporation, a wholly-owned subsidiary of Visa Inc., is a payment management company. Over 390,000 businesses worldwide use CyberSource and Authorize.Net brand solutions to process online payments, streamline fraud management, and simplify payment security. The company is headquartered in San Francisco and maintains offices throughout the world, with regional headquarters in Singapore (Asia Pacific); Tokyo (Japan), Miami/Sao Paulo (Latin America and the Caribbean), and Reading, U.K. (Europe/Middle East/Africa). CyberSource operates in Europe under agreement with Visa Europe. For more information, please visit

Media Contacts:

Jenny Brannan Fleishman-Hillard Tel: +65 6424 6386 Mobile: +65 9270 0117 Email:

Andrew Craig Visa Tel: +612 9253 8841 Email:

Global Corporate Relations Contact: Bruce Frymire CyberSource Corporation 415.932.2564


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