HOOFDDORP - Royal Jordanian (RJ), whose modern fleet covers a network of 58 destinations across four continents and a member of the oneworld airline alliance, entered into a service agreement with GlobalCollect to process its online credit card payments, accommodating over 25 currencies throughout the Middle East, North Africa, Europe, Asia, and North America.
Furthermore, the agreement will allow RJ passengers to buy tickets via the RJ call center by providing RJ agents with their credit card information. A future expansion of the partnership will include adding alternative payment methods such as real-time banking, cash, and bank transfers to tap into additional customer segments preferring non-card payments.
Next to multi-currency card solutions, GlobalCollect provides a range of value-added services: strategic advice on payments by dedicated airline consultants, online & call center customer support, and advanced fraud screening. Using the Hosted Merchant Link solution also allows RJ to design its online check out section in line with its branding while letting GlobalCollect take care of meeting compliance rules - such as Payment Card Industry Data Security Standard (PCI DSS) - regarding processing and storing sensitive data.
Hussein Dabbas, President/CEO of RJ, commented: “RJ is glad to partner with a leading Payment Service Provider with broad and global experience in servicing different industries, particularly Travel and Ticketing. RJ has always been a pioneer in making travel procedures easier for its passengers, the latest innovation being that they can pay for their tickets easily and securely online from the comfort of their homes.”
Koen Vanpraet, CCO of GlobalCollect, added: “We are delighted to welcome RJ to our ever growing list of air carrier clients. We also look forward to helping RJ grow its e-commerce activities by taking advantage of our unrivalled portfolio of alternative payment methods in the near future – an upward scalability we offer to all merchants. ”
About RJ One of the leading Jordanian companies, Royal Jordanian was established 47 years ago with the aim of contributing to developing and promoting services and creating better ties with the world. RJ's vision to be the Airline of choice connecting Jordan and the Levant with the world puts the airline at the forefront of the air carriers operating in the Middle East. Its headquarters are located in the heart of the capital, Amman, and its flights are operated from Queen Alia International Airport to 58 destinations, spread over four continents. Member of the oneworld alliance since April 1, 2007, RJ is the first Arab and regional air carrier to join any of the three global airline alliances. The RJ fleet includes 30 aircraft: Airbus A340, A330, A310, A320, A321, A319 and Embraer 195 and 175 aircraft. The company intends to modernize its fleet of long-range aircraft. The airline announced that it had selected the wide-body Boeing 787 Dreamliner as the replacement aircraft for its long range Airbus A340s. However, the delivery of 11 Boeing 787s, which were scheduled to join the airline at the beginning of 2011, was delayed until 2013. www.rj.com