European Acquirer EMS powers Bancontact/Mister Cash payments for Zalando

European Merchant Services (EMS), an acquiring joint venture between First Data Corporation and ABN AMRO Bank, and Zalando announced they have signed a three year agreement for online payment processing services on Under the agreement, EMS will process all Bancontact/MisterCash (BCMC) transactions for Zalando, Europe’s leading online fashion platform with over 16 million active customers.

Bancontact/MisterCash acquirer

EMS holds acquiring licenses for all major debit and credit cards and expands its brand range with popular cards to offer further acceptance capabilities to its customers throughout Europe. In 2014, EMS added Bancontact/Mister Cash for Point of Sale and e-commerce to its portfolio. EMS already supports the MasterCard, Visa, Maestro, V PAY, Diners Club, Discover, JCB and UnionPay card brands for payment processing.

Until recently Worldline was the only acquirer capable of processing Bancontact/Mister Cash payments for both brick-and-mortar and e-commerce shops. Back in September 2014, payment processor SIX and BNP Paribas opened up this monopoly. Now EMS has become the third Bancontact/Mister Cash acquirer to be able to process BC/MC card payments.

EMS is in the process of enabling other Payment Service Providers - which are connected to their acquiring platform - to start offering Bancontact/MisterCash acceptance to their merchant clients as well.

About Bancontact / Mister Cash

Bancontact / Mister Cash is the domestic debit card scheme in Belgium, allowing consumers to pay in real-time and guaranteeing payment to (online) merchants and businesses. Bancontact payments are immediately debited from the consumer's bank account and the seller's account will be credited the next working day.

Today, there are more Bancontact/Mister Cash cards in circulation (15 million) than there are Belgian citizens (10.5 million). 94% of all Belgium people are in the possession of Bancontact/Mister Cash debit card, so for any e-commerce merchant or business active in the Belgium market it is a must have online payment method to provide convenience at checkout and to achieve high conversion rates.

Bancontact / MisterCash e-commerce payments

In 2014, almost 21 million Bancontact/Mister Cash payments were processed on behalf of e-commerce retailers (in total 1.2 billion BC/MC transactions were processed). According to the Bancontact/Mister Cash website, BC/MC is the market leader in online payments, by representing 32% of all e-commerce payments in Belgium in 2014. Bancontact is followed by Visa (30%), MasterCard (20%) and other online payment methods including web banking, PayPal, American Express and online Maestro (17% combined).

Higher conversion rates, on any device

Ramon Helwegen, Corporate Sales Manager at EMS, says: “It is a privilege to enter into this partnership with Zalando, to provide our card acquiring services. We are fully committed to investing in this relationship with Europe’s leading pure player in online fashion. EMS strives to delight its customers by providing safe and secure payment processing, supporting higher conversion rates, on any device, including mobile. In turn, this will support Zalando’s objective to provide an optimal customer experience”.

Belgian customers expect to be able to pay with Bancontact

“At Zalando we want to offer the best online fashion experience to our customers, and a smooth, safe payment process is part of that service. The Bancontact/Mister Cash debit card is a widespread payment method with a high level of brand awareness in Belgium. Our Belgian customers expect to see this payment method at Zalando’s online checkouts and EMS is a well-established card acquirer which will help us make this happen”, adds Donna Darthuizen, Country Manager BeNeLux, Zalando.


About European Merchant Services

European Merchant Services (EMS) is a leading provider of customer-oriented payment services for merchants and e-merchants from Europe trading from national- to global markets. Through our flexible organization, service-oriented staff and expert advice, we guarantee our customers and partners ease and understanding in their transactions and related data exchanges.

EMS offers merchants and e-merchants an all-in-one solution for the processing of domestic and foreign transactions with the major debit and credit cards: Maestro, Vpay, Bancontact/Mister Cash, Visa, MasterCard, UnionPay, JCB, Diners Club & Discover, Visa Electron. Our transactions are processed on the award winning First Data platform Omnipay.


About Zalando

Zalando is Europe’s leading online fashion platform for women, men and children. We offer our customers a one-stop, convenient shopping experience with an extensive selection of fashion articles including shoes, apparel and accessories, with free delivery and returns. Our assortment of over 1,500 international brands ranges from popular global brands, fast fashion and local brands, and is complemented by our private label products.

Our localized offering addresses the distinct preferences of our customers in each of the 15 European markets we serve: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, the Netherlands, Norway, Spain, Sweden, Switzerland, Poland and the United Kingdom.

Zalando’s shops attract over 135 million visits per month. In the second quarter of 2015, around 57 percent of traffic came from mobile devices, resulting in close to 16.4 million active customers by the end of the quarter.


Sourced from Press Release by EMS, September 24th, 2015

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